Exhibitor Resources





Thank you for participating in the 2019 Illinois Credit Union Connect Conference from the Illinois Credit Union Foundation and C Suite Events. We appreciate your business and will strive to make the show a resounding success for you.

Exhibit Hall setup hours will be from 12 PM to 4:30 PM on Tuesday November 5 and from 6 AM to 8 AM on Wednesday November 6, 2019 in the NAPER Ballroom at the Marriott Naperville. The show floor will be open to all from 4:30 PM to 6:30 PM on November 5th and from 8 AM to 4 PM on Wednesday, November 6th.

You are cordially invited to a cocktail reception and fundraiser from 4:30 PM to 6:30 PM on Tuesday, November 5 in the Naper Ballroom exhibit hall and Naper prefunction. We expect between 50 and 75 credit union guests for the fundraiser, which will include a craft beer tasting and silent auction.  

Included with your booth purchase at Illinois Credit Union Connect is:

  • Two registration passes for booth staff
  • Attendance at the cocktail reception
  • 8' H Navy Backwall Drape (the show colors are navy and orange)
  • 3' H Navy Siderail Drape
  • One - 6' Skirted Table
  • The floor is carpeted
  • Two Chairs
  • One Wastebasket
  • Standard Booth Identification Sign
  • Breakfast
  • Lunch
  • Coffee & Desert


A service kit is available that contains the forms necessary for ordering extra equipment; tables, chairs, carpet, bag racks, and services, (for example, rental of a 4 ft table (4’x2’), covered with white plastic, and skirted in your choice of colors, is $70). You may CLICK HERE or go to www.bestexpoinc.com and click anywhere on the words “SHOW FORMS” to access the web page containing the service kit.
You will need the Password: 19league to access the web page containing show information and the link to the service kit file.

EARLY ORDER DISCOUNT for most items IS 20% off Standard Rate! - The deadline for early order discount is October 24, 2019. 

Shipping/Material Handling Information: is on pages 5 and 6 with a sample advance label included on page 7 and a sample outbound label on page 9 of this kit. Please use Best Expo for your material handling needs.The Chicago Marriott Naperville DOES NOT HAVE STORAGE SPACE FOR EXHIBIT MATERIALS. Ship exhibits to: Best Expo, Inc. Service Desk, 9084 Owl Road, Sherman, IL 62684. An advance shipping label is on page 7.

Fill in the ‘Order Form Summary’ page with your shipping carrier and package information. Include your company name, and booth number on the label. Direct to show shipping must arrive only on the days of the show or during exhibitor move-in, or it may be refused. Shipments handled by Best Expo will be delivered to your booth promptly and correctly. All outbound shipments can be arranged out of the Chicago Marriott Naperville and must be scheduled by a carrier. Show materials that shipped in with us and are left with no outbound information will be taken back to our warehouse, from which you can schedule a pickup. Tear down begins at 4:00 on the 6th. The Chicago Marriott Naperville will not allow shipment storage.

Contact Best Expo at Service@bestexpoinc.com, with any questions about advance shipping information.

To order electricity, high speed internet or other A/V equipment please download the form HERE and and email to george@csuite-events.com, fax to 888-737-9676 or follow the instructions on the form. 

To submit your booth staff please click HERE (downloaded Word Doc) and send the form to george@csuite-events.com or fax to 888-737- 9676.

To see the show floor map and you booth location, click HERE. You can see the hotel meeting space layout map HERE

To reserve a discount hotel room as part of our block at the Marriott Naperville Hotel at a room rate of $164, click HERE or call 630-505-4900 and let them know you are with Illinois Credit Union Connect. For more hotel information click HERE, or visit their website HERE

Every sponsor and exhibitor is given a unique discount code so that you can invite credit union professionals that you know to attend the conference at 50% off. If everyone contributes and invites their local contacts, the show floor will be packed and everyone will be happy. To download your discount code click HERE or email george@csuite-events.com.

The attendee list for the show will be sent approximately 10 days prior to the event, and then again within one week after the event.

Please call 866-930-1209 with any questions.



Agenda Session Summary Grid


TIME Company ROOM General Topic
9:00 AM      
  Visible Equity B How to make your Deposits Reporting and Analytics more powerful
  Cu Engage C Top Ten Opportunities to Maximize Member Experience and Optimize Financial Performance
  Corporate America Credit Union D Leading in the fast lane & Driving a Positive Culture
  VGM Forbin F Communications - matching members with services
10:30 AM      
  LSC C Trends in the payment space
  John M. Floyd & Associates B Does Your Overdraft Strategy Have the Right Perspective?
  Paladin D Negotiating CORE and IT deals with vendors
  eltropy F Text Messaging for Credit Unions
11:45 AM      
  Pure IT CUSO B The Software Defined Credit Union (SDCU) : Technology that Transforms the Credit Union.
  CUNA Mutual C The Hidden Risk of The Auto Lending Boom
  Oppenheimer & Co. Inc. D Navigating the New Interest Rate Paradigm…
  POPi/o F How to exceed expectations, and deliver exceptional virtual branch experiences with video banking
2:00 PM      
  VISA F Contactless Tap to Pay - payments
  Trusty.care D Credit Unions and Healthcare: 
  Marquis Software C Anticipating Member Need’s Through Analytics and Automation