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2019 Illinois Credit Union Connect Agenda





Schedule at a Glance

Wednesday, November 6, 2019


8:00 a.m.  Exhibit Hall & Complimentary Breakfast
9:00 – 9:45 a.m.  Concurrent Breakout Sessions
9:45 – 10:30 a.m.  Visit the Vendors
10:30 – 11:15 p.m.  Concurrent Breakout Sessions
11:15 – 11:45 a.m.  Visit the Vendors
11:45 – 12:30 p.m.  Concurrent Breakout Sessions
12:30 – 1:45 p.m.  Buffet Lunch
12:30 – 1:30 p.m.  Leadership Luncheon (by invitation only)
2:00 – 2:45 p.m.  Concurrent Breakout Sessions
3:00 p.m.  Raffles & Prizes
3:15 p.m.  Show Concludes


ICU Foundation Financial Health

Education & Fundraising


Tuesday, November 5, 2019


          10:00 a.m. – 4:30 p.m.      ICU Foundation Financial Health Seminar

                                              4:45 p.m. – 7:00 p.m.       ICU Foundation Fundraiser


Click for full details    Tuesday Details  


Click for    Exhibit Hall Floor Plan  

Wednesday, November 6, 2019     AGENDA in Progress


8:00 AM

Breakfast, Trade Show Floor, Networking


9:00 AM

Breakout Sessions Begin (sessions will be placed in specific time slots shortly, please check back)

Top Ten Opportunities to Maximize Member Experience and Optimize Financial Performance

Does your card program seem stagnant? Do you know what questions to ask? In this presentation, CU Engage will help simplify the complicated payments landscape of today’s vendors, help you figure out the questions you should be asking both yourself and your processors, and guide you toward easy changes that can be made today in your own credit union.
• Simplifying the vendor landscape
• Help you determine which questions you should be asking
• Help you discover small changes that can make a big impact


Chassidy Butler

Strategic Consultant

CU Engage


Navigating the New Interest Rate Paradigm…

Given the unprecedented investment environment that Credit Union portfolio managers are now facing, we will explore how you can understand what is causing the current investment environment, identify investment opportunities, and adapt your investment portfolio strategy which can lead to Investment Portfolio Peer Group Outperformance.
• Veritas…The S-L-Y investment principal was/is a mistake… S-Y-L reflects reality!
• Are my Investment policies preventing me from an Outperforming Investment Portfolio?
• Is there any unrealized value to my members beyond my SimpliCD world?
• How do I identify the right market sectors to invest my excess liquidity?
• Can the U.S. Treasury Curve really trade at Negative Yields?
• Managing an investment portfolio with flashbacks to 2009-2016, Hope is not a Strategy!


Tobias Timm

Director – Investments
Credit Union Investment Strategy Group

Oppenheimer & Co. Inc.

The Software Defined Credit Union (SDCU) : Technology that Transforms the Credit Union.

Improve efficiency, provide security through micro-segmentation, and improve risk management. Software-defined networking technology is an approach to network management that enables dynamic, programmatically efficient network configuration in order to improve network performance and monitoring making it more like cloud computing than traditional network management.


Contactless Tap to Pay


Contactless momentum and trends in the U.S. An overview of the current U.S. contactless landscape (acceptance and issuance), along with an early look at contactless spend patterns and trends. Transit momentum and progress will also be covered.


TJ Considine

Director, Debit Product Strategy




Leading in the fast lane & Driving a Positive Culture

Is it Magic? Is it Hard Work? How do you maintain relevance in a competitive environment?
In this session – learn how history has taught us – LEADERSHIP & your credit union’s CULTURE go hand in hand in driving positive change!


Pete Pritts

President & CEO

Corporate America Credit Union

Session details coming soon


CUNA Mutual provides:


  • Products – Insurance and investment products to help your credit union members achieve financial security.
  • Resources – Information and tools to help credit unions implement, promote, and maintain their CUNA Mutual Group products.
  • Insights & Trends – Discover the latest articles and other resources to help your credit union succeed.
  • Economic Reports – Provide a review and analysis of recent credit union financial performance and operational results in the context of recent economic activity. Data and analysis are provided to establish standards against which credit unions’ own performance can be compared.
  • Trends Report – A monthly “pulse check” on the state of the credit union marketplace, often placed in a historical context. The report includes data from two months prior.
Session details coming soon


Here are some of the ways that LSC is helping credit unions like yours not only to compete, but thrive well into the future:

  • Credit Cards – Set up and run your own VISA and MasterCard programs.
  • Debit Cards – Build your bottom line through interchange income and cardholder fees.
  • ATM/Network Services – ATM driving services and networks connect to help you compete with better volume based pricing.
  • CUMONEY®Visa® Everyday Spend Cards (Reloadable) – Reloadable prepaid cards.
  • CUMONEY®Visa® Gift Cards (Non-reloadable) – Allow your members to give a gift better than cash. 
  • CUMONEY®Visa TravelMoney® Cards (Reloadable) – These reloadable cards are the perfect prepaid debit card for your traveling members.
  • Fraud Services – We will assist your credit union in fighting fraud.
  • Collections – Prompt, powerful responses to delinquency problems – allowing you to react quickly to recover money and minimize your losses.
  • Portfolio Development – We can review your portfolio and create a customized analysis including “what-ifs” scenarios specific to your credit union. We can quickly turn around the results from the information and offer solutions to assist in making your card program more profitable.
  • Strategic Planning – We’ll help your credit union develop and effective strategic plan designed to keep your business operating smoothly – even in uncertain times.
Session details coming soon


Visible Equity uses analytical software to help you better identify risk in your loan portfolio, monitor the success of marketing campaigns, meet new CECL requirements, and a lot more.  Some of their offerings include:

Session details coming soon


Whether it’s recovering lost revenue, uncovering savings opportunities, serving your account holders better, finding the perfect personnel fit or delivering a 100% compliant overdraft program, JMFA has the right solutions to help you not only meet, but exceed your goals.

Session details coming soon


Businesses live in IT systems; consumers live in messaging apps. Eltropy bridges the two worlds with an easy-to-use and AI-based messaging platform that works with the application your clients prefer (iMessage, WhatsApp, WeChat, Facebook Messenger, etc.). Our platform is built on three pillars: FCC/TCPA compliance and security, IT integration, and business intelligence. Eltropy’s secret sauce is its real-time analytics, which delivers immediately actionable data to propel your business.

Session details coming soon


The mission of the Federal Home Loan Bank of Chicago is to partner with our member shareholders in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment in the Bank, and support for community investment activities.

We’re one of 11 Federal Home Loan Banks chartered by the U.S. Congress in 1932 to promote homeownership. Our members include banks, thrifts, credit unions, insurers, and community development financial institutions throughout our district.